QuickBooks Outage History
QuickBooks is up right nowPingoru has recorded 50 incidents for QuickBooks: 18 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 2 of 720 (0%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 2 | 3 of 720 (0%) |
| July 2026 | 1 | 3 of 744 (0%) |
| August 2026 | 3 | 9 of 744 (1%) |
| September 2026 | 2 | 13 of 720 (2%) |
| October 2026 | 0 | 0 of 590 (0%) |
Incidents, newest first
Minor April 28, 2025 Some customers using QuickBooks Online Core Payroll are seeing an error message when trying to submit their Full Payment Submission (FPS) / Employer Payment Summary (EPS) 1d 2h EMEA
Started Apr 28, 2025, 12:24 PM UTC· resolved Apr 29, 2025, 03:17 PM UTC
- investigating Apr 28, 2025, 12:24 PM UTC
Some customers using QuickBooks Online Core Payroll are currently getting an error when trying to submit their FPS/ EPS We’re working with our engineering teams to fix this and will keep you updated. We apologise for the inconvenience and hope to get everything up and running soon!
- monitoring Apr 29, 2025, 10:15 AM UTC
A fix has been implemented and we are monitoring the results. We kindly request QuickBooks Online Core Payroll customers to re-submit FPS / EPS if these were previously unsuccessful.
- monitoring Apr 29, 2025, 10:15 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 29, 2025, 03:17 PM UTC
This incident has been resolved.
Minor March 19, 2025 Export QB Time to QBO Payroll System Error 3h 29m United States, Canada
Started Mar 19, 2025, 03:15 PM UTC· resolved Mar 19, 2025, 06:45 PM UTC
- investigating Mar 19, 2025, 03:15 PM UTC
Some customers are currently unable to export their approved time entries to their QBO Payroll account due to a System Failure Error. We’ve identified the source of the problem and are working to resolve the issue.
- identified Mar 19, 2025, 05:30 PM UTC
The issue has been identified and a fix is being implemented.
- investigating Mar 19, 2025, 06:04 PM UTC
An earlier issue with QBO and QuickBooks Time prevented some users from exporting time entries into their accounts. Our teams have resolved the issue, and after a refresh of the product users can now export those entries. Thank you for your patience as we worked to resolve this issue.
- resolved Mar 19, 2025, 06:45 PM UTC
This incident has been resolved.
Major January 16, 2025 QBO Create invoice forced logged out issue 18h 16m United States, Canada
Started Jan 16, 2025, 08:52 PM UTC· resolved Jan 17, 2025, 03:08 PM UTC
- identified Jan 16, 2025, 08:52 PM UTC
Some customers are currently being force logged out from their QBO account when attempting to create a new transaction. We’ve identified the source of the problem and are working to resolve the issue.
- investigating Jan 16, 2025, 08:59 PM UTC
An earlier issue with customers being force logged out from their QBO account when attempting to create a new transaction or when accessing the Sales Tax Center. Our teams have resolved the issue, and users should now be able to create and access without issue. Thank you for your patience as we worked to resolve this issue.
- resolved Jan 17, 2025, 03:08 PM UTC
This incident has been resolved.
Notice December 23, 2024 QBO Payroll issue - Monitoring phase 16m Canada, Canada
Started Dec 23, 2024, 07:28 PM UTC· resolved Dec 23, 2024, 07:45 PM UTC
- monitoring Dec 23, 2024, 07:28 PM UTC
Some QBO Payroll customers have reported experiencing difficulties when attempting to access payroll, specifically encountering a spinning wheel or an error message stating, "Something went wrong on our end. Please wait a couple minutes and try again." A fix has been implemented and we are monitoring the results. Please open payroll again and issue should be resolved. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- resolved Dec 23, 2024, 07:45 PM UTC
An earlier issue with QBO prevented some users from accessing their Payroll account. Our teams have resolved the issue, and users should now be able to use Payroll. Thank you for your patience as we worked to resolve this issue.
Minor December 4, 2024 QuickBooks Self Employed Invoice Creation Issue 1h 16m United States
Started Dec 04, 2024, 11:33 PM UTC· resolved Dec 05, 2024, 12:49 AM UTC
- investigating Dec 04, 2024, 11:33 PM UTC
Some customers are currently unable to save Invoices in their QuickBooks Self Employed account due to error "We can’t save your invoice right now. Try refreshing the page and creating the invoice again". We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- investigating Dec 04, 2024, 11:33 PM UTC
We are continuing to investigate this issue.
- investigating Dec 04, 2024, 11:34 PM UTC
Some customers are currently unable to save Invoices in their QuickBooks Self Employed account due to error "We can’t save your invoice right now. Try refreshing the page and creating the invoice again". We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- identified Dec 05, 2024, 12:21 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 05, 2024, 12:49 AM UTC
This incident has been resolved.
Major December 2, 2024 We’re working to fix problems with QuickBooks Merchant Account 2h 42m United States
Started Dec 02, 2024, 05:18 PM UTC· resolved Dec 02, 2024, 08:01 PM UTC
- investigating Dec 02, 2024, 05:18 PM UTC
Some of our QuickBooks Merchant Account customers are currently unable to process credit card transactions inside of QuickBooks Desktop. We are working to identify the source of the problem. We’ll share updates on our progress. We apologize for the inconvenience and hope to get everything up and running soon! As a workaround you can try processing your payments directly through the Merchant Service Center https://merchantcenter.intuit.com/
- identified Dec 02, 2024, 07:36 PM UTC
We have identified the issue and are working to implement a solution. Thank you for your patience.
- monitoring Dec 02, 2024, 07:49 PM UTC
A fix has been implemented and we are monitoring for any unexpected behaviors. Credit card processing should be working as expected in QuickBooks Desktop.
- resolved Dec 02, 2024, 08:01 PM UTC
This issue has been resolved.
Minor November 15, 2024 QBO VAT return showing incorrect figures 4h 6m EMEA
Started Nov 15, 2024, 08:25 PM UTC· resolved Nov 16, 2024, 12:32 AM UTC
- identified Nov 15, 2024, 08:25 PM UTC
We are aware, a subset of QBO customers are experiencing an issue where "all figures show as 0 despite transactions being present in the VAT period". We’ve identified the source of the problem and are working to fix it. We’ll share updates on our progress. We apologize for the inconvenience and hope to get everything up and running soon!
- resolved Nov 16, 2024, 12:32 AM UTC
We are pleased to share that the incident has been resolved. Thank you for your patience as we worked to address this issue.
Major October 31, 2024 Error making a Full Payment Submission (FPS) in QuickBooks Core Payroll 34m EMEA
Started Oct 31, 2024, 10:18 AM UTC· resolved Oct 31, 2024, 10:53 AM UTC
- investigating Oct 31, 2024, 10:18 AM UTC
Some QuickBooks Core Payroll customers are experiencing errors when making a Full Payment Submission (FPS) in product . Payroll engineering team are currently investigating into the root cause of the issue. All other functionality in Core Payroll is working as expected. Please check here or subscribe for further updates
- investigating Oct 31, 2024, 10:19 AM UTC
We are continuing to investigate this issue.
- resolved Oct 31, 2024, 10:53 AM UTC
This incident has been resolved. QuickBooks Core Payroll customers are now able to make Full Payment Submission (FPS) in product
Notice October 28, 2024 Some customers in Australia are unable to lodge BAS directly to ATO from within QBO. 1d 1h APAC
Started Oct 28, 2024, 11:46 PM UTC· resolved Oct 30, 2024, 01:22 AM UTC
- investigating Oct 28, 2024, 11:46 PM UTC
We are aware that some customers are not able to Elodge BAS with the ATO from with in QuickBooks, and are working with engineering team with high urgency to restore this functionality as quickly as possible. We apologise for any inconvenience that this is causing.
- resolved Oct 30, 2024, 01:22 AM UTC
We are pleased to share that a fix has been deployed and you should now be able to lodge BAS electronically to ATO from within QuickBooks. Thank you for your patience as we worked to address this.