Resolved after 3 hours 29 minutes, affecting United States and Canada, on March 19, 2025.
An earlier issue with QBO and QuickBooks Time prevented some users from exporting time entries into their accounts. Our teams have resolved the issue, and after a refresh of the product users can now export those entries. Thank you for your patience as we worked to resolve this issue.
Affected components
Update timeline
- investigating Mar 19, 2025, 03:15 PM UTC
Some customers are currently unable to export their approved time entries to their QBO Payroll account due to a System Failure Error. We’ve identified the source of the problem and are working to resolve the issue.
- identified Mar 19, 2025, 05:30 PM UTC
The issue has been identified and a fix is being implemented.
- investigating Mar 19, 2025, 06:04 PM UTC
An earlier issue with QBO and QuickBooks Time prevented some users from exporting time entries into their accounts. Our teams have resolved the issue, and after a refresh of the product users can now export those entries. Thank you for your patience as we worked to resolve this issue.
- resolved Mar 19, 2025, 06:45 PM UTC
This incident has been resolved.
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