QuickBooks incident

Quickbooks Online Latency Issue

Resolved after 2 hours 23 minutes, affecting United States and EMEA and 1 more, on August 19, 2026.

resolved Aug 19, 2026, 04:54 PM UTC

Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.

Started
Aug 19, 2026, 02:30 PM UTC
Resolved
Aug 19, 2026, 04:54 PM UTC
Duration
2h 23m
Detected by Pingoru
Aug 19, 2026, 02:30 PM UTC

Affected components

United StatesEMEACanada

Update timeline

  1. investigating Aug 19, 2026, 02:30 PM UTC

    We are aware that some customers are experiencing latency when using QuickBooks Online. Our engineering team is actively investigating the issue to identify the root cause and restore normal performance as quickly as possible. We appreciate your patience and will provide further updates as more information becomes available.

  2. monitoring Aug 19, 2026, 04:13 PM UTC

    The latency issue with QuickBooks has been resolved. Engineering Team have implemented a fix and continue to monitor for full recovery

  3. resolved Aug 19, 2026, 04:54 PM UTC

    Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.

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