QuickBooks incident

Some users may encounter issues when trying to Login to QuickBooks Online

Resolved after 7 hours 23 minutes, affecting United States and EMEA and 1 more, on September 1, 2026.

resolved Sep 02, 2026, 04:19 AM UTC

The issue has been fixed and we confirm the system recovery across all regions. We apologize for the inconvenience this caused and thank you for your patience.

Started
Sep 01, 2026, 08:56 PM UTC
Resolved
Sep 02, 2026, 04:19 AM UTC
Duration
7h 23m
Detected by Pingoru
Sep 01, 2026, 08:56 PM UTC

Affected components

United StatesEMEAAPACCanada

Update timeline

  1. investigating Sep 01, 2026, 08:56 PM UTC

    We're currently investigating an issue affecting QBO logins. Some users may also see errors while using the different features inside the application. Our engineering team is actively working to resolve this, and we'll share updates as they become available. We apologize for the inconvenience.

  2. investigating Sep 01, 2026, 09:12 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 01, 2026, 10:20 PM UTC

    We are continuing to investigate this issue.

  4. identified Sep 02, 2026, 12:02 AM UTC

    Our engineering team has figured out the root cause of the issue and a fix is in deployment, we are already seeing recovery across our systems and soon the service will be fully restored. We'll share updates as they become available. We apologize for the inconvenience this caused and thank you for your patience.

  5. identified Sep 02, 2026, 04:16 AM UTC

    "The issue has been fixed and we confirm the system recovery across all regions. We apologize for the inconvenience this caused and thank you for your patience."

  6. resolved Sep 02, 2026, 04:19 AM UTC

    The issue has been fixed and we confirm the system recovery across all regions. We apologize for the inconvenience this caused and thank you for your patience.

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