Resolved after 4 hours 6 minutes, affecting EMEA, on November 15, 2024.
We are pleased to share that the incident has been resolved. Thank you for your patience as we worked to address this issue.
Affected components
Update timeline
- identified Nov 15, 2024, 08:25 PM UTC
We are aware, a subset of QBO customers are experiencing an issue where "all figures show as 0 despite transactions being present in the VAT period". We’ve identified the source of the problem and are working to fix it. We’ll share updates on our progress. We apologize for the inconvenience and hope to get everything up and running soon!
- resolved Nov 16, 2024, 12:32 AM UTC
We are pleased to share that the incident has been resolved. Thank you for your patience as we worked to address this issue.
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