Resolved after 1 hour 16 minutes, affecting United States, on December 4, 2024.
The issue has been identified and a fix is being implemented.
Affected components
Update timeline
- investigating Dec 04, 2024, 11:33 PM UTC
Some customers are currently unable to save Invoices in their QuickBooks Self Employed account due to error "We can’t save your invoice right now. Try refreshing the page and creating the invoice again". We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- investigating Dec 04, 2024, 11:33 PM UTC
We are continuing to investigate this issue.
- investigating Dec 04, 2024, 11:34 PM UTC
Some customers are currently unable to save Invoices in their QuickBooks Self Employed account due to error "We can’t save your invoice right now. Try refreshing the page and creating the invoice again". We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- identified Dec 05, 2024, 12:21 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 05, 2024, 12:49 AM UTC
This incident has been resolved.
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