Resolved after 18 hours 16 minutes, affecting United States and Canada, on January 16, 2025.
An earlier issue with customers being force logged out from their QBO account when attempting to create a new transaction or when accessing the Sales Tax Center. Our teams have resolved the issue, and users should now be able to create and access without issue. Thank you for your patience as we worked to resolve this issue.
Affected components
Update timeline
- identified Jan 16, 2025, 08:52 PM UTC
Some customers are currently being force logged out from their QBO account when attempting to create a new transaction. We’ve identified the source of the problem and are working to resolve the issue.
- investigating Jan 16, 2025, 08:59 PM UTC
An earlier issue with customers being force logged out from their QBO account when attempting to create a new transaction or when accessing the Sales Tax Center. Our teams have resolved the issue, and users should now be able to create and access without issue. Thank you for your patience as we worked to resolve this issue.
- resolved Jan 17, 2025, 03:08 PM UTC
This incident has been resolved.
Your product runs on more than QuickBooks
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services