Resolved after 1 day 14 hours, affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more, on August 26, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Aug 26, 2026, 01:06 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 2 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Note: All scans and APIs are functioning properly. Further updates will be shared as they become available.
- investigating Aug 26, 2026, 01:07 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 26, 2026, 08:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 28, 2026, 03:32 AM UTC
This incident has been resolved.
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