Resolved after 2 hours 9 minutes, affecting Vulnerability Management (VM), on August 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Vulnerability Management (VM)
Update timeline
- investigating Aug 20, 2026, 01:57 PM UTC
Qualys Cloud Operations is currently investigating an issue causing users to be redirected to the login page on US Platform 3. As a workaround, this URL can be utilized to bypass login for now: https://qualysguard.qg3.apps.qualys.com/portal-front/ Further updates will be shared as they become available. The ticket reference for this incident is IM-12828.
- monitoring Aug 20, 2026, 03:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 20, 2026, 04:06 PM UTC
This incident has been resolved.
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