Qualys incident
IN Platform 1: PA (PC) & SCA Modules are getting routed to VMDR modules (IM-12806)
Resolved after 9 hours 49 minutes, affecting Policy Audit (PA) and Security Configuration Assessment (SCA), on August 6, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Aug 06, 2026, 06:43 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys Ind Platform 1 wherein post clicking on the Policy Audit (Policy Compliance) & SCA modules expect Dashboard, Posture, Audit Fix and Response getting routed to VMDR modules. Further updates will be shared as they become available.
- investigating Aug 06, 2026, 11:33 AM UTC
We are continuing to investigate this issue however below is the workaround that will unblock you till we have permanent fix. 1. Login on the UI 2. You will be either routed to VMDR or Policy Audit Module. 3. Click on the Scans or Policies tab under Menu. 4. Click on the Help option on Top Right Hand Side. 5. Click on Home Page. 6. Select either Compliance Policies or Report. 7. Log out the session and Re-Login
- monitoring Aug 06, 2026, 04:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 06, 2026, 04:33 PM UTC
This incident has been resolved.
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