Resolved after 2 days 8 hours, affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more, on August 5, 2026.
We have implemented a fix and are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
Affected components
Update timeline
- investigating Aug 05, 2026, 08:18 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys Ind Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.
- identified Aug 05, 2026, 08:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 05, 2026, 08:16 PM UTC
We have implemented a fix and are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
- resolved Aug 07, 2026, 05:10 PM UTC
This incident has been resolved.
Your product runs on more than Qualys
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services