Qualys incident
US Platforms 1 and 2: Slowness Observed in Unified Dashboard (IM-12794)
Resolved after 7 hours 46 minutes, affecting Unified Dashboard (UD) and Unified Dashboard (UD), on July 31, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Jul 31, 2026, 07:16 PM UTC
Qualys Cloud Operations has observed an issue causing slowness with loading dashboards and data within our Unified Dashboard module. A fix has already been identified and is currently in progress of being implemented. Further updates will be shared as they become available. The ticket reference for this incident is IM-12794
- identified Jul 31, 2026, 07:57 PM UTC
We are continuing to work on a fix for this issue.
- identified Jul 31, 2026, 08:13 PM UTC
As a workaround, to bypass the page loading is to use this URL path (after .com): /fo/home/startGuide.php
- monitoring Jul 31, 2026, 11:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 01, 2026, 03:02 AM UTC
This incident has been resolved.
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