Qualys incident
PCI Platform: PCI scans are reported as failed in PCI accounts (IM-12792)
Major Vendor's status page →
Resolved after 13 hours 41 minutes, affecting PCI Platform, on July 30, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
PCI Platform
Update timeline
- investigating Jul 30, 2026, 06:40 AM UTC
Qualys Cloud Platform Operations is investigating an issue causing PCI scans to end in failed status in PCI accounts. Further updates will be shared as they become available. The ticket reference for this activity is IM-12792.
- identified Jul 30, 2026, 05:35 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 30, 2026, 06:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 30, 2026, 08:22 PM UTC
This incident has been resolved.
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