Qualys incident

US Platform 3- EDR UI Inaccessible

Resolved after 36 minutes, affecting Endpoint Detection and Response (EDR), on July 23, 2026.

monitoring Jul 23, 2026, 01:41 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 23, 2026, 01:40 PM UTC
Resolved
Jul 23, 2026, 02:17 PM UTC
Duration
36m
Detected by Pingoru
Jul 23, 2026, 01:40 PM UTC

Affected components

Endpoint Detection and Response (EDR)

Update timeline

  1. investigating Jul 23, 2026, 01:40 PM UTC

    We are currently investigating an issue with the US03 platform in which the EDR UI is inaccessible. Our technical teams are actively working to identify the cause and restore access. Ticket reference for this activity: IM-12785

  2. monitoring Jul 23, 2026, 01:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 23, 2026, 02:17 PM UTC

    This incident has been resolved.

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