Qualys incident
US Platform 3: Multiple UI Modules Access Issue (IM-12774)
Critical Vendor's status page →
Resolved after 4 hours 19 minutes, affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more, on July 17, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)CertView (CERT)Cloud Agent (CA)Total CloudContainer Security (CS)Continuous Monitoring (CM)Endpoint Detection and Response (EDR)File Integrity Monitoring (FIM)Malware Detection (MD)
Update timeline
- investigating Jul 17, 2026, 08:32 AM UTC
We are investigating an issue on the US03 Platform where users accessing VMDR are being unexpectedly redirected to the login page, impacting multiple UI modules. API functionality and scanning operations remain unaffected. We will provide further updates as they become available.
- monitoring Jul 17, 2026, 10:50 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 17, 2026, 12:52 PM UTC
This incident has been resolved.
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