Resolved after 5 hours 11 minutes, affecting Vulnerability Management (VM), on July 15, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Vulnerability Management (VM)
Update timeline
- investigating Jul 15, 2026, 08:19 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing in the US Platform 3. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI. Further updates will be shared as they become available. The ticket reference for this incident is IM-12768.
- monitoring Jul 15, 2026, 09:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 16, 2026, 01:30 AM UTC
This incident has been resolved.
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