Resolved after 3 hours 23 minutes, affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more, on July 14, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)CertView (CERT)Cloud Agent (CA)Total CloudContainer Security (CS)Continuous Monitoring (CM)Endpoint Detection and Response (EDR)File Integrity Monitoring (FIM)Malware Detection (MD)
Update timeline
- investigating Jul 14, 2026, 04:59 PM UTC
We are currently investigating an issue affecting user logins on the US Platform 1 The Qualys Cloud Platform Operations team is actively working to identify the root cause and restore normal service as quickly as possible. Further updates will be provided as they become available.
- monitoring Jul 14, 2026, 05:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 14, 2026, 08:22 PM UTC
This incident has been resolved.
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