Qualys incident

EU Platform 2: Schedule VM/PC reports and Knowledge Base API issue [IM-12755]

Resolved after 6 hours 25 minutes, affecting Policy Audit (PA) and Vulnerability Management (VM), on July 13, 2026.

monitoring Jul 13, 2026, 02:54 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 13, 2026, 10:11 AM UTC
Resolved
Jul 13, 2026, 04:37 PM UTC
Duration
6h 25m
Detected by Pingoru
Jul 13, 2026, 10:11 AM UTC

Affected components

Policy Audit (PA)Vulnerability Management (VM)

Update timeline

  1. investigating Jul 13, 2026, 10:11 AM UTC

    Qualys Cloud Platform Operations is currently investigating an issue affecting VM and PC Scheduled reports. Further updates will be shared as they become available. Ticket reference for this incident: IM-12755.

  2. investigating Jul 13, 2026, 12:52 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 13, 2026, 02:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 13, 2026, 04:37 PM UTC

    This incident has been resolved.

Your product runs on more than Qualys

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →