Qualys incident
EU Platform 2: Multiple services are impacted [IM-12752]
Resolved after 9 hours 58 minutes, affecting CertView (CERT) and Cloud Agent (CA) and 1 more, on July 9, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jul 09, 2026, 04:16 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue affecting Qualys EU Platform 2, where multiple services are impacted including CAUI, CertView, Total Cloud, File Integrity Monitoring, Container Security, Connector, Qualys flow. Users might notice degraded performance while access the modules. Further updates will be shared as they become available. For reference, the ticket number for this incident is IM-12752.
- monitoring Jul 09, 2026, 04:29 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 09, 2026, 02:15 PM UTC
This incident has been resolved.
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