Resolved after 17 hours 47 minutes, affecting Total Cloud and Connector Centralization, on July 8, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jul 08, 2026, 05:05 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue affecting the US Platform 4, which is causing delays in processing AWS asset data. As a result, the most recent information may not be reflected in the AWS Inventory and Posture tabs. Existing data remains available; however, newly discovered or updated assets, as well as evaluations, may take longer than usual to appear. Further updates will be shared as they become available. The ticket reference for this activity is IM-12750
- identified Jul 08, 2026, 05:19 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 09, 2026, 07:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 09, 2026, 10:52 AM UTC
This incident has been resolved.
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