Qualys incident

US Platforms 2 and 3: WAS Scans Not Progressing (IM-12671)

Resolved after 19 hours 52 minutes, affecting Web Application Scanning (WAS) and Web Application Scanning (WAS), on May 26, 2026.

monitoring May 27, 2026, 11:12 AM UTC

A fix has been implemented and we are monitoring the results.

Started
May 26, 2026, 04:03 PM UTC
Resolved
May 27, 2026, 11:55 AM UTC
Duration
19h 52m
Detected by Pingoru
May 26, 2026, 04:03 PM UTC

Affected components

Web Application Scanning (WAS)Web Application Scanning (WAS)

Update timeline

  1. investigating May 26, 2026, 04:03 PM UTC

    Qualys Cloud Operations is currently investigating an issue on US Platforms 2 and 3 causing WAS Scans to not progress. Further updates will be shared as they become available. The ticket reference for this incident is IM-12671

  2. monitoring May 27, 2026, 11:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2026, 11:55 AM UTC

    This incident has been resolved.

Your product runs on more than Qualys

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →