Resolved after 1 day 6 hours, affecting Policy Audit (PA) and Vulnerability Management (VM), on May 23, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating May 23, 2026, 01:25 AM UTC
Qualys Cloud Operations is currently investigating an issue affecting user login to IN Platform 1. As a temporary workaround, users can log in using the following link: [https://qualysguard.qg1.apps.qualys.in/portal-front]. QWEB modules (Vulnerability Management (VM) and Policy Audit (PA)) are not loading at this time. However, other features, such as API scans, reports, and other modules, are functioning normally. We will provide further updates as they become available. For reference, the ticket number for this incident is IM-12668.
- monitoring May 23, 2026, 03:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 24, 2026, 07:43 AM UTC
This incident has been resolved.
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