Qualys incident

US Platform 1: Slowness Loading PA UI (IM-12655)

Resolved after 4 hours 41 minutes, affecting Policy Audit (PA), on May 18, 2026.

monitoring May 18, 2026, 03:18 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 18, 2026, 02:01 PM UTC
Resolved
May 18, 2026, 06:42 PM UTC
Duration
4h 41m
Detected by Pingoru
May 18, 2026, 02:01 PM UTC

Affected components

Policy Audit (PA)

Update timeline

  1. investigating May 18, 2026, 02:01 PM UTC

    The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys US Platform 1. As a result, customers may experience slow performance when logging into PA Module may take longer to load. Further updates will be provided as they become available. The ticket reference for this incident is IM-12655.

  2. monitoring May 18, 2026, 03:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 18, 2026, 06:42 PM UTC

    This incident has been resolved.

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