Resolved after 8 hours 18 minutes, affecting Vulnerability Management (VM), on May 18, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating May 18, 2026, 10:23 AM UTC
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys AE Platform 1. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load. Please note that there is no impact on scan processing or API functionality. Further updates will be provided as they become available. The ticket reference for this incident is IM-12654.
- monitoring May 18, 2026, 10:43 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 18, 2026, 06:42 PM UTC
This incident has been resolved.
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