Qualys incident
EU Platform 3: VM and PC Scheduled scans are not getting triggered (IM-12653)
Minor Vendor's status page →
Resolved after 30 minutes, affecting Policy Audit (PA) and Vulnerability Management (VM), on May 17, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Policy Audit (PA)Vulnerability Management (VM)
Update timeline
- investigating May 17, 2026, 08:37 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue causing some VM and PC Scheduled scans not getting triggered. On-demand scans are working fine. Further updates will be shared as they become available. Ticket reference for this incident: IM-12653.
- monitoring May 17, 2026, 08:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 17, 2026, 09:07 PM UTC
This incident has been resolved.
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