Resolved after 2 days 15 hours, affecting Vulnerability Management (VM), on May 13, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating May 13, 2026, 01:44 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI and Reports. Further updates will be shared as they become available. The ticket reference for this incident is IM-12643.
- identified May 14, 2026, 08:09 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 15, 2026, 09:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 16, 2026, 04:55 AM UTC
This incident has been resolved.
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