Qualys incident
US Platform 3: Lag observed on vm-scan-events (IM-12567)
Minor Vendor's status page →
Resolved after 12 hours 13 minutes, affecting Vulnerability Management (VM), on April 3, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Vulnerability Management (VM)
Update timeline
- investigating Apr 03, 2026, 02:10 AM UTC
Qualys Cloud Operations team is currently investigating an issue since lag observed on VM scan events. Scans are getting finished but not processed and is having an impact only on VM. Further details will be provided as they become available. The ticket reference for this incident is IM-12567.
- monitoring Apr 03, 2026, 07:44 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 03, 2026, 02:24 PM UTC
This incident has been resolved.
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