Qualys incident
US Platform 2: Slowness observed while loading Dashboard and Delay in scan processing for containers on UI/API [IM-12577]
Minor Vendor's status page →
Resolved after 3 hours 22 minutes, affecting Container Security (CS) and Vulnerability Management (VM), on April 9, 2026.
We are continuing to monitor for any further issues.
Affected components
Container Security (CS)Vulnerability Management (VM)
Update timeline
- investigating Apr 09, 2026, 04:32 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue where users will notice slowness while loading the Dashboard and a delay in scan processing for containers on the UI/API Further updates will be shared as they become available. The ticket reference for this incident is IM-12577.
- monitoring Apr 09, 2026, 05:13 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 09, 2026, 06:09 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 09, 2026, 07:55 AM UTC
This incident has been resolved.
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