Qualys incident
US Platform 1: VM scans processing issue due to high lag on JDC topic (IM-12580)
Minor Vendor's status page →
Resolved after 1 day 7 hours, affecting Vulnerability Management (VM), on April 11, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Vulnerability Management (VM)
Update timeline
- investigating Apr 11, 2026, 07:45 AM UTC
Qualys Cloud Platform Operations Team is currently investigating an issue on US Platform 1 where the VM scans are stuck in Loading state due to high lag on JDC topic. Further updates will be shared as they become available. The ticket Reference for this incident is IM-12580.
- monitoring Apr 11, 2026, 03:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 12, 2026, 03:09 PM UTC
This incident has been resolved.
Your product runs on more than Qualys
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services