Qualys incident

US Platform 3: Container Security (CS) users may experience a delay in scan processing for containers via API/UI (IM-12584)

Resolved after 20 hours 30 minutes, affecting Container Security (CS), on April 13, 2026.

monitoring Apr 14, 2026, 02:28 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 13, 2026, 10:28 PM UTC
Resolved
Apr 14, 2026, 06:59 PM UTC
Duration
20h 30m
Detected by Pingoru
Apr 13, 2026, 10:28 PM UTC

Affected components

Container Security (CS)

Update timeline

  1. investigating Apr 13, 2026, 10:28 PM UTC

    Qualys Cloud Platform Operations is currently investigating an issue that is causing delay in scan processing for containers via API/UI. Further details will be provided as they become available. The ticket reference for this incident is IM-12584

  2. monitoring Apr 14, 2026, 02:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 14, 2026, 06:59 PM UTC

    This incident has been resolved.

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