Qualys incident
US Platform 4: Cloud/Connector Functionality Impacted (IM-12637)
Minor Vendor's status page →
Resolved after 5 hours 16 minutes, affecting Total Cloud and Connector Centralization, on May 10, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Total CloudConnector Centralization
Update timeline
- investigating May 10, 2026, 09:47 AM UTC
Qualys Cloud Operations is currently investigating an issue on the US Platform 4 that is impacting Cloud Connector functionality, including creation or run and listing. Further updates will be shared as they become available. The ticket reference for this incident is IM-12637.
- monitoring May 10, 2026, 12:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 10, 2026, 03:03 PM UTC
This incident has been resolved.
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