Qualys incident

UK Platform 1: Delay in loading File Integrity Monitoring (FIM) Portal Application [IM-12635]

Minor Vendor's status page →

Resolved after 11 hours 1 minute, affecting File Integrity Monitoring (FIM), on May 9, 2026.

monitoring May 10, 2026, 02:17 AM UTC

A fix has been implemented and we are monitoring the results.

Started
May 09, 2026, 10:32 PM UTC
Resolved
May 10, 2026, 09:33 AM UTC
Duration
11h 1m
Detected by Pingoru
May 09, 2026, 10:32 PM UTC

Affected components

File Integrity Monitoring (FIM)

Update timeline

  1. investigating May 09, 2026, 10:32 PM UTC

    Qualys Cloud Platform Operations is currently investigating an issue where the File Integrity Monitoring (FIM) modules on UK Platform 1 take a long time to load. Further updates will be provided as they become available. The ticket reference for this incident is IM-12635.

  2. monitoring May 10, 2026, 02:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 10, 2026, 09:33 AM UTC

    This incident has been resolved.

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