Qualys incident
EU Platform 2: Schedule VM/PC Scans, Reports Failure & UI Login Errors [IM-12600]
Resolved after 5 hours 7 minutes, affecting Policy Audit (PA) and Vulnerability Management (VM), on April 21, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Apr 21, 2026, 09:52 AM UTC
The Qualys Cloud Platform Operations team has identified an issue where scheduled VM/PC scans and reports are currently failing. Our team is actively investigating the root cause and working toward a resolution. Further updates will be provided as more information becomes available. Incident Reference: IM-12600
- identified Apr 21, 2026, 11:23 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 21, 2026, 01:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 21, 2026, 02:59 PM UTC
This incident has been resolved.
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