Qualys incident
US Platform 2:The VM and PC both scans are moving into an errored state. (IM-12627)
Major Vendor's status page →
Resolved after 4 hours 38 minutes, affecting Policy Audit (PA) and Security Configuration Assessment (SCA) and 1 more, on May 5, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Policy Audit (PA)Security Configuration Assessment (SCA)Vulnerability Management (VM)
Update timeline
- investigating May 05, 2026, 02:18 AM UTC
Qualys Cloud Operations has observed that both VM and PC scans are moving into an error state. The team is currently investigating further. Further updates will be provided as they become available. The ticket reference for this incident is IM-12627.
- monitoring May 05, 2026, 03:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 05, 2026, 06:57 AM UTC
This incident has been resolved.
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