Qualys incident
US GOV Platform 1: Observing Issues with VM/PC Scans (IM-12625)
Major Vendor's status page →
Resolved after 4 hours 40 minutes, affecting Vulnerability Management (VM) and Policy Audit (PA), on May 4, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Vulnerability Management (VM)Policy Audit (PA)
Update timeline
- investigating May 04, 2026, 02:58 PM UTC
Qualys Cloud Operations is currently investigating an issue with VM/PC scans on US GOV Platform 1. Scans are not launching via UI or API against IP and Asset Tag targets. Further updates will be shared as they become available. The ticket reference for this incident is IM-12625.
- monitoring May 04, 2026, 03:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 04, 2026, 07:39 PM UTC
This incident has been resolved.
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