Qualys incident
All Shared Platforms: WAS Authentication is failed with parameterized credentials
Resolved after 2 days 17 hours, affecting Web Application Scanning (WAS) and Web Application Scanning (WAS) and 1 more, on April 17, 2026.
The issue has been identified and currently working on the fix.
Affected components
Update timeline
- investigating Apr 17, 2026, 12:32 PM UTC
Qualys Cloud Operations has detected an issue impacting WAS/TAS authentication scans when parameterized credentials are used in the latest WAS 10.16 release. Further updates will be shared as they become available. Workaround: As a temporary workaround, users are advised to disable the “Add credentials to Selenium Script” option and instead manually hardcode the required credential values directly into the Selenium script. This approach has been verified to restore successful authentication. The ticket reference for this incident is IM-12596.
- identified Apr 17, 2026, 01:29 PM UTC
The issue has been identified and currently working on the fix.
- resolved Apr 20, 2026, 06:29 AM UTC
This incident has been resolved.
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