Qualtrics Outage History

Qualtrics is up right now

Pingoru has recorded 54 incidents for Qualtrics: 54 in the last 12 months and 29 in the last 90 days.

Source: status.qualtrics.com

54incidents recorded
54last 12 months
29last 90 days
12 hourstypical duration

Incidents, newest first

Minor July 29, 2026 Distribution issues in the Eastern US region 23m Email, SMS (Text), Online Panels

Started Jul 29, 2026, 10:16 PM UTC· resolved Jul 29, 2026, 10:40 PM UTC

  1. investigating Jul 29, 2026, 10:16 PM UTC

    We are currently investigating an issue with Distribution delays in the Eastern US region.

  2. resolved Jul 29, 2026, 10:40 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor July 29, 2026 Supplemental Data Source issues in all regions 48m Survey Taking

Started Jul 29, 2026, 02:23 AM UTC· resolved Jul 29, 2026, 03:11 AM UTC

  1. investigating Jul 29, 2026, 02:23 AM UTC

    We are currently investigating an issue with Supplemental Data Source data not pulling into surveys in all regions

  2. resolved Jul 29, 2026, 03:11 AM UTC

    This incident has been resolved.

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Minor July 21, 2026 Intermittent Discover Connector access issue for EU region 1h 23m Endpoint: https://cxstudio.clarabridge.net/dashboard/

Started Jul 21, 2026, 07:21 PM UTC· resolved Jul 21, 2026, 08:44 PM UTC

  1. investigating Jul 21, 2026, 07:21 PM UTC

    Some of our EU region environments are experiencing intermittent Discover Connector issues. We are currently investigating this.

  2. investigating Jul 21, 2026, 07:26 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 21, 2026, 07:27 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jul 21, 2026, 07:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 21, 2026, 08:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 15, 2026 Library Message Selection Issues in Emails in All Regions 15h 3m Email

Started Jul 15, 2026, 09:35 PM UTC· resolved Jul 16, 2026, 12:39 PM UTC

  1. investigating Jul 15, 2026, 09:35 PM UTC

    We are currently investigating an issue with library message availability in emails across all regions.

  2. identified Jul 15, 2026, 10:35 PM UTC

    The issue has been identified and a fix is being implemented. As a temporary workaround, users can copy text directly into the email message editor. Note that this workaround does not account for message translations.

  3. resolved Jul 16, 2026, 12:39 PM UTC

    This incident has been resolved.

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Minor July 15, 2026 Dashboard export issues in All Regions 32m Dashboards

Started Jul 15, 2026, 09:36 AM UTC· resolved Jul 15, 2026, 10:08 AM UTC

  1. investigating Jul 15, 2026, 09:36 AM UTC

    We are currently investigating an issue with dashboards exports in all regions

  2. resolved Jul 15, 2026, 10:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 13, 2026 Discover Dashboard Issues in US Region 1h 11m US Endpoint: https://studio.us1.qualtrics.io/dashboard/

Started Jul 13, 2026, 02:14 PM UTC· resolved Jul 13, 2026, 03:26 PM UTC

  1. investigating Jul 13, 2026, 02:15 PM UTC

    We are seeing an issue with some US region environments which is causing errors on Discover dashboards. We are currently investigating the issue.

  2. investigating Jul 13, 2026, 02:31 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 13, 2026, 03:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 13, 2026, 03:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 9, 2026 Discover Dashboard slowness and Data ingestion issue in US region 36m US Endpoint: https://studio.us1.qualtrics.io/dashboard/

Started Jul 09, 2026, 06:14 PM UTC· resolved Jul 09, 2026, 06:50 PM UTC

  1. investigating Jul 09, 2026, 06:14 PM UTC

    We are seeing issue with the some of our US region environments which is causing Discover dashboard slowness and intermittent data ingestion issues. We are currently investigating it.

  2. identified Jul 09, 2026, 06:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 09, 2026, 06:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 30, 2026 Discover - Dashboard Data visualization, Designer and Connectors Unavailable 20m Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/, ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/

Started Jun 30, 2026, 10:24 PM UTC· resolved Jun 30, 2026, 10:45 PM UTC

  1. investigating Jun 30, 2026, 10:24 PM UTC

    We are currently investigating an issue with Dashboard Data viewing, Connectors and Designer being unavailable in XM Discover CA1 and AUS1.

  2. investigating Jun 30, 2026, 10:25 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 30, 2026, 10:36 PM UTC

    AUS1 Accounts are now operational. In progress for CA1.

  4. monitoring Jun 30, 2026, 10:39 PM UTC

    CA1 Accounts are now operational.

  5. resolved Jun 30, 2026, 10:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 30, 2026 Issues with search function on Support Site 36m Product Documentation

Started Jun 30, 2026, 09:20 AM UTC· resolved Jun 30, 2026, 09:57 AM UTC

  1. investigating Jun 30, 2026, 09:20 AM UTC

    We are currently investigating issues with the search function on our Support Site. All support pages are accessible via the table of contents menu. Our team is actively working on a resolution as quickly as possible. We apologize for any inconvenience this may cause.

  2. monitoring Jun 30, 2026, 09:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 30, 2026, 09:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 29, 2026 Webservice issues in the Eastern US, Europe, Canadian, Singaporean, and Asia Pacific regions 1h 55m

Started Jun 29, 2026, 07:20 PM UTC· resolved Jun 29, 2026, 09:15 PM UTC

  1. resolved Jun 29, 2026, 10:40 PM UTC

    We experienced an issue with Webservice tasks in the Eastern US, Europe, Canada, Singapore, and Asia Pacific regions from 19:20 to 21:15 UTC. The system automatically retried these tasks more than once, causing multiple successful runs. The issue has been resolved.

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Minor June 29, 2026 Comment Translation issues in all regions 1h 29m Data Processing

Started Jun 29, 2026, 11:42 AM UTC· resolved Jun 29, 2026, 01:11 PM UTC

  1. investigating Jun 29, 2026, 11:42 AM UTC

    We are currently investigating an issue with comments in new responses for surveys/ORMs not being translated automatically. No data has been lost and the translations will be available shortly.

  2. monitoring Jun 29, 2026, 12:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 29, 2026, 01:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 29, 2026 Degraded API Performance in the Western US region 1h

Started Jun 29, 2026, 11:08 AM UTC· resolved Jun 29, 2026, 12:08 PM UTC

  1. resolved Jun 29, 2026, 02:00 PM UTC

    We experienced an issue with the Public API in the Western US region from 12:08 to 12:38 UTC. This issue has been resolved.

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Minor June 25, 2026 Discover Voice Ingestion issues in the Canadian Region 3h 18m Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/

Started Jun 25, 2026, 05:22 PM UTC· resolved Jun 25, 2026, 08:41 PM UTC

  1. investigating Jun 25, 2026, 05:22 PM UTC

    Discover Voice Data is currently facing issues with ingestion in the Canadian Region

  2. identified Jun 25, 2026, 08:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 25, 2026, 08:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 18, 2026 Discover Topic Generation Issues in EU region –

Started Jun 18, 2026, 08:00 PM UTC· resolved Jun 18, 2026, 08:00 PM UTC

  1. resolved Jun 22, 2026, 09:42 PM UTC

    Discover EU regions faced issues with topic model generation. This has been resolved.

Read the full incident report →

Minor June 11, 2026 Site Intercept issues in NA region 40m Visitor Intercept Display

Started Jun 11, 2026, 02:23 PM UTC· resolved Jun 11, 2026, 03:04 PM UTC

  1. investigating Jun 11, 2026, 02:23 PM UTC

    We are currently investigating an issue with Site Intercepts displaying in NA Region

  2. resolved Jun 11, 2026, 03:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 11, 2026 Digital Experience Analytics issue in the Western US region 1m Session Replay

Started Jun 11, 2026, 04:24 AM UTC· resolved Jun 11, 2026, 04:26 AM UTC

  1. investigating Jun 11, 2026, 04:24 AM UTC

    We are currently investigating an issue with failure to create or record sessions in Digital Experience Analytics in the Western US region.

  2. resolved Jun 11, 2026, 04:26 AM UTC

    The issue has been resolved.

Read the full incident report →

Notice June 10, 2026 Data issues in the Eastern US region 1h 8m

Started Jun 10, 2026, 06:00 PM UTC· resolved Jun 10, 2026, 07:08 PM UTC

  1. resolved Jun 10, 2026, 07:57 PM UTC

    We experienced an issue with data and widgets loading in the Eastern US region from 12:00 PM MDT to 1:08 PM MDT. This issue has been resolved.

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Minor June 10, 2026 Organisational hierarchy issue in multiple regions 2h 1m Dashboards

Started Jun 10, 2026, 02:03 AM UTC· resolved Jun 10, 2026, 04:05 AM UTC

  1. investigating Jun 10, 2026, 02:03 AM UTC

    We are currently investigating an issue with organisational hierarchy not loading in multiple regions.

  2. resolved Jun 10, 2026, 04:05 AM UTC

    The issue has been resolved.

Read the full incident report →

Minor June 10, 2026 XM Mobile App issues in the FedRAMP environment 1h 38m Dashboards

Started Jun 10, 2026, 01:51 AM UTC· resolved Jun 10, 2026, 03:29 AM UTC

  1. investigating Jun 10, 2026, 01:51 AM UTC

    We are currently investigating an issue with users being unable to access XM Mobile App on Android version 15 and lower in the FedRAMP environment.

  2. resolved Jun 10, 2026, 03:29 AM UTC

    The issue has been resolved.

Read the full incident report →

Major June 4, 2026 Discover US Network Connectivity Issue 16h 49m Endpoint: https://cxstudio.clarabridge.net/dashboard/, US Endpoint: https://studio.us1.qualtrics.io/dashboard/

Started Jun 04, 2026, 09:57 PM UTC· resolved Jun 05, 2026, 02:46 PM UTC

  1. investigating Jun 04, 2026, 09:57 PM UTC

    We are aware of a Network Connectivity issue that is preventing some users from viewing their dashboards. Our Engineering teams are working on it as we speak to address the issue. Will provide updates as we work through this issue.

  2. identified Jun 04, 2026, 10:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 05, 2026, 12:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 05, 2026, 02:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 4, 2026 We are currently investigating an issue with delayed executions in scheduled workflows in FedRAMP environment. 1h 1m Workflows

Started Jun 04, 2026, 01:01 PM UTC· resolved Jun 04, 2026, 02:03 PM UTC

  1. investigating Jun 04, 2026, 01:01 PM UTC

    We are currently investigating an issue with in .

  2. resolved Jun 04, 2026, 02:03 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor May 25, 2026 Dashboard issues in FedRAMP environment 4h 6m Data Processing, Dashboards

Started May 25, 2026, 02:39 AM UTC· resolved May 25, 2026, 06:46 AM UTC

  1. investigating May 25, 2026, 02:39 AM UTC

    We are currently investigating an issue with new records not being added to Dashboards in FedRAMP environment.

  2. investigating May 25, 2026, 03:55 AM UTC

    We are continuing to investigate this issue.

  3. investigating May 25, 2026, 04:00 AM UTC

    We are currently investigating an issue with 10% of requests failing in Dashboards and Data and Analytics tab in FedRAMP environment.

  4. resolved May 25, 2026, 06:46 AM UTC

    The issue has been resolved.

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Notice May 19, 2026 EX Authenticator issues in all regions –

Started May 19, 2026, 08:00 PM UTC· resolved May 19, 2026, 08:00 PM UTC

  1. resolved May 20, 2026, 02:56 AM UTC

    We experienced an issue with EX Authenticators preventing survey taking in all regions from 6am to 12pm AEST. It is now resolved.

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Minor May 19, 2026 Some connector jobs failing with permission error 48m Endpoint: https://cxstudio.clarabridge.net/dashboard/

Started May 19, 2026, 04:37 PM UTC· resolved May 19, 2026, 05:26 PM UTC

  1. investigating May 19, 2026, 04:37 PM UTC

    Connector jobs failing due to database permission issue on some accounts

  2. resolved May 19, 2026, 05:26 PM UTC

    The issue is resolved

Read the full incident report →

Minor May 19, 2026 Issue with Discover Studio Emails 31m Endpoint: https://cxstudio.clarabridge.net/dashboard/, US Endpoint: https://studio.us1.qualtrics.io/dashboard/

Started May 19, 2026, 02:49 PM UTC· resolved May 19, 2026, 03:20 PM UTC

  1. investigating May 19, 2026, 02:49 PM UTC

    Discover Studio Emails are not getting delivered. We are investigating this

  2. resolved May 19, 2026, 03:20 PM UTC

    The issue is resolved now

Read the full incident report →