Qualtrics incident

Issues with search function on Support Site

Resolved after 36 minutes, affecting Product Documentation, on June 30, 2026.

monitoring Jun 30, 2026, 09:39 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 30, 2026, 09:20 AM UTC
Resolved
Jun 30, 2026, 09:57 AM UTC
Duration
36m
Detected by Pingoru
Jun 30, 2026, 09:20 AM UTC

Affected components

Product Documentation

Update timeline

  1. investigating Jun 30, 2026, 09:20 AM UTC

    We are currently investigating issues with the search function on our Support Site. All support pages are accessible via the table of contents menu. Our team is actively working on a resolution as quickly as possible. We apologize for any inconvenience this may cause.

  2. monitoring Jun 30, 2026, 09:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 30, 2026, 09:57 AM UTC

    This incident has been resolved.

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