Qualtrics incident

Some connector jobs failing with permission error

Resolved after 48 minutes, affecting Endpoint: https://cxstudio.clarabridge.net/dashboard/, on May 19, 2026.

investigating May 19, 2026, 04:37 PM UTC

Connector jobs failing due to database permission issue on some accounts

Started
May 19, 2026, 04:37 PM UTC
Resolved
May 19, 2026, 05:26 PM UTC
Duration
48m
Detected by Pingoru
May 19, 2026, 04:37 PM UTC

Affected components

Endpoint: https://cxstudio.clarabridge.net/dashboard/

Update timeline

  1. investigating May 19, 2026, 04:37 PM UTC

    Connector jobs failing due to database permission issue on some accounts

  2. resolved May 19, 2026, 05:26 PM UTC

    The issue is resolved

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