Qualtrics incident

XM Mobile App issues in the FedRAMP environment

Resolved after 1 hour 38 minutes, affecting Dashboards, on June 10, 2026.

investigating Jun 10, 2026, 01:51 AM UTC

We are currently investigating an issue with users being unable to access XM Mobile App on Android version 15 and lower in the FedRAMP environment.

Started
Jun 10, 2026, 01:51 AM UTC
Resolved
Jun 10, 2026, 03:29 AM UTC
Duration
1h 38m
Detected by Pingoru
Jun 10, 2026, 01:51 AM UTC

Affected components

Dashboards

Update timeline

  1. investigating Jun 10, 2026, 01:51 AM UTC

    We are currently investigating an issue with users being unable to access XM Mobile App on Android version 15 and lower in the FedRAMP environment.

  2. resolved Jun 10, 2026, 03:29 AM UTC

    The issue has been resolved.

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