Public Cloud incident
[SBG][Storage] - Object Storage S3 incident notification
Resolved after 1 day, affecting SBG, on August 17, 2026.
We are pleased to inform you that the incident affecting our Storage offering has been resolved. Start time : 17/08/2026 09:31 UTC End time : 18/08/2026 11:33 UTC Root Cause : This incident was caused by a network equipment issue. We apologize for any inconvenience caused and appreciate your understanding.
Affected components
Update timeline
- monitoring Aug 17, 2026, 10:36 AM UTC
Service has been fully restored since 17/08/2026 10:12 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : Start time : 17/08/2026 09:31 UTC Impacted Service(s) : 503 errors where temporarily present. Customers Impact : Customers were temporarily facing 503 errors when trying to access Object Storage S3 in SBG. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.
- monitoring Aug 18, 2026, 07:59 AM UTC
We have new information regarding the incident that affected your service(s). Please find below an update on the situation: Ongoing Actions : Our team continues to closely monitor the situation to ensure the service remains stable and fully operational. We will keep you informed as soon as further information becomes available.
- resolved Aug 18, 2026, 11:35 AM UTC
We are pleased to inform you that the incident affecting our Storage offering has been resolved. Start time : 17/08/2026 09:31 UTC End time : 18/08/2026 11:33 UTC Root Cause : This incident was caused by a network equipment issue. We apologize for any inconvenience caused and appreciate your understanding.
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