Public Cloud incident

[EU-WEST-PAR][Storage] - Object storage incident notification

Resolved after 3 hours 49 minutes, affecting EU-WEST-PAR-A and EU-WEST-PAR-B and 1 more, on August 13, 2026.

resolved Aug 13, 2026, 02:42 PM UTC

We are pleased to inform you that the incident affecting our Object Storage offering has been resolved. Start time : 13/08/2026 09:15 UTC End time : 13/08/2026 10:16 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure. We apologize for any inconvenience caused and appreciate your understanding.

Started
Aug 13, 2026, 10:53 AM UTC
Resolved
Aug 13, 2026, 02:42 PM UTC
Duration
3h 49m
Detected by Pingoru
Aug 13, 2026, 10:53 AM UTC

Affected components

EU-WEST-PAR-AEU-WEST-PAR-BEU-WEST-PAR-C

Update timeline

  1. monitoring Aug 13, 2026, 10:53 AM UTC

    We experienced an incident that has now been resolved. Service has been fully restored as of 13/08/2026 10:16 UTC. Monitoring remains active to ensure continued stability. Here are some supplementary details : Start time : 13/08/2026 09:15 UTC Impacted Service(s) : The object storage service temporarily encountered 503 errors. Customers Impact : Some customers may have temporarily encountered 503 errors with their Object Storage services in the EU-WEST-PAR region. Root Cause : A service disruption occurred due to an unexpected infrastructure failure. We apologize for any inconvenience caused and appreciate your understanding.

  2. resolved Aug 13, 2026, 02:42 PM UTC

    We are pleased to inform you that the incident affecting our Object Storage offering has been resolved. Start time : 13/08/2026 09:15 UTC End time : 13/08/2026 10:16 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure. We apologize for any inconvenience caused and appreciate your understanding.

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