Public Cloud incident
[GRA1/11][Compute - Instance] - Some instances incident notification
Resolved after 1 hour 11 minutes, affecting GRA1 and GRA11, on June 28, 2026.
We are pleased to inform you that the incident affecting our Compute - Instance offering in GRA1 and GRA11 regions has been resolved. Start time : 28/06/2026 18:45 UTC End time : 28/06/2026 20:17 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.
Affected components
Update timeline
- identified Jun 28, 2026, 07:10 PM UTC
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific regions GRA1 and GRA11. Here are some supplementary details : Start time : 28/06/2026 18:45 UTC Impacted Service(s) : Some instances in GRA1 and GRA11 regions are unreachable. Customers Impact : Some customers are temporarily unable to access their instances located in GRA1 and GRA11 regions. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- resolved Jun 28, 2026, 08:21 PM UTC
We are pleased to inform you that the incident affecting our Compute - Instance offering in GRA1 and GRA11 regions has been resolved. Start time : 28/06/2026 18:45 UTC End time : 28/06/2026 20:17 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.
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