Public Cloud incident
[GRA7/GRA9/GRA11][Compute - Instance] - Compute Instance Incident Notification
Resolved after 3 hours 4 minutes, affecting GRA7 and GRA9 and 1 more, on June 24, 2026.
We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. Start time : 24/06/2026 06:01 UTC End time : 24/06/2026 06:20 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure. We apologize for any inconvenience caused and appreciate your understanding.
Affected components
Update timeline
- identified Jun 24, 2026, 06:25 AM UTC
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer in GRA regions. Here are some supplementary details : Start time : 24/06/2026 06:01 UTC Impacted Service(s) : Some instances in the GRA regions are unreachable. Customers Impact : Customers are temporarily unable to access some instances located on the specified regions. Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- resolved Jun 24, 2026, 09:30 AM UTC
We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. Start time : 24/06/2026 06:01 UTC End time : 24/06/2026 06:20 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure. We apologize for any inconvenience caused and appreciate your understanding.
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