Public Cloud incident

[GRA5/7/9/11][Compute - Instance] - Some Instances Incident Notification

Resolved on June 21, 2026, affecting GRA5 and GRA7 and 1 more.

resolved Jun 21, 2026, 09:08 AM UTC

We had an incident on Compute - Instance offer in the GRA5/7/9/11 regions which has now been resolved. Here are some supplementary details : Start time : 21/06/2026 08:38 UTC End time : 21/06/2026 08:47 UTC Impacted Service(s) : Some instances in the GRA5/7/9/11 regions were temporarily unreachable. Customers Impact : Customers were temporarily unable to access and use their instances in the GRA5/7/9/11 regions. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.

Started
Jun 21, 2026, 09:08 AM UTC
Resolved
Jun 21, 2026, 09:08 AM UTC
Duration
–
Detected by Pingoru
Jun 21, 2026, 09:08 AM UTC

Affected components

GRA5GRA7GRA9GRA11

Update timeline

  1. resolved Jun 21, 2026, 09:08 AM UTC

    We had an incident on Compute - Instance offer in the GRA5/7/9/11 regions which has now been resolved. Here are some supplementary details : Start time : 21/06/2026 08:38 UTC End time : 21/06/2026 08:47 UTC Impacted Service(s) : Some instances in the GRA5/7/9/11 regions were temporarily unreachable. Customers Impact : Customers were temporarily unable to access and use their instances in the GRA5/7/9/11 regions. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.

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