Public Cloud incident
[GRA5][Storage] - Block Storage incident notification
Resolved after 1 hour 7 minutes, affecting GRA5, on May 19, 2026.
We are pleased to inform you that the incident affecting our Block Storage offering in GRA5 region has been resolved. Start time : 19/05/2026 04:46 UTC End time : 19/05/2026 05:55 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.
Affected components
Update timeline
- investigating May 19, 2026, 05:01 AM UTC
We are currently investigating an incident affecting our Storage offering, which is causing temporary availability issue in the region GRA5. Here are some supplementary details : Start time : 19/05/2026 04:46 UTC Impacted Service(s) : The block storage service is temporarily unavailable for some customers in GRA5 region. Customers Impact : Some customers are temporarily unable to access and use their block Storage located in GRA5 region. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- resolved May 19, 2026, 06:09 AM UTC
We are pleased to inform you that the incident affecting our Block Storage offering in GRA5 region has been resolved. Start time : 19/05/2026 04:46 UTC End time : 19/05/2026 05:55 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.
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