Public Cloud incident
[GRA][Compute - Instance] - Incident Notification
Resolved after 1 hour 59 minutes, affecting GRA5 and GRA7 and 1 more, on May 13, 2026.
We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. Start time : 13/05/2026 09:03 UTC End time : 13/05/2026 09:35 UTC Root Cause : This incident was caused by a network equipment issue. We apologize for any inconvenience caused and appreciate your understanding.
Affected components
Update timeline
- investigating May 13, 2026, 09:44 AM UTC
We are currently experiencing an event affecting our Compute - Instance offer GRA regions Start time : 13/05/2026 09:03 UTC Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible. We apologize for any inconvenience caused and appreciate your understanding.
- resolved May 13, 2026, 11:43 AM UTC
We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. Start time : 13/05/2026 09:03 UTC End time : 13/05/2026 09:35 UTC Root Cause : This incident was caused by a network equipment issue. We apologize for any inconvenience caused and appreciate your understanding.
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