Public Cloud incident
[US-EAST-VA-1][Public Cloud] - Managed Kubernetes Service Incident Notification
Resolved after 3 hours 2 minutes, affecting US-EAST-VA, on May 11, 2026.
We are pleased to inform you that the incident affecting our Managed Kubernetes Service offering has been resolved. Start time : 11/05/2026 15:37 UTC End time : 11/05/2026 18:41 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.
Affected components
Update timeline
- investigating May 11, 2026, 03:52 PM UTC
We are currently investigating an incident affecting our Managed Kubernetes Service offering, which is causing temporary availability issue in the US-EAST-VA-1 region. Here are some supplementary details : Start time : 11/05/2026 15:37 UTC Impacted Service(s) : Some instances in the US-EAST-VA-1 region are unreachable. Customers Impact : Management and creation of new Managed Kubernetes Service clusters is temporarily unavailable. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- resolved May 11, 2026, 06:54 PM UTC
We are pleased to inform you that the incident affecting our Managed Kubernetes Service offering has been resolved. Start time : 11/05/2026 15:37 UTC End time : 11/05/2026 18:41 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.
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