Public Cloud incident

[GLOBAL][Identity, Security & Operations] - Logs Data Platform incident notification

Resolved on March 23, 2026, affecting BHS and GRA.

resolved Mar 23, 2026, 11:36 AM UTC

We had an incident on Identity, Security & Operations offer which has now been resolved. Here are some supplementary details : Start time : 23/03/2026 09:11 UTC End time : 23/03/2026 11:26 UTC Impacted Service(s) : IAM authentication is currently not functionnal on Graylog / OSD / API Customers Impact : Some customers may have experienced difficulties accessing logs via Graylog/OSD/API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure. We thank you for your understanding and patience throughout this incident.

Started
Mar 23, 2026, 11:36 AM UTC
Resolved
Mar 23, 2026, 11:36 AM UTC
Duration
–
Detected by Pingoru
Mar 23, 2026, 11:36 AM UTC

Affected components

BHSGRA

Update timeline

  1. resolved Mar 23, 2026, 11:36 AM UTC

    We had an incident on Identity, Security & Operations offer which has now been resolved. Here are some supplementary details : Start time : 23/03/2026 09:11 UTC End time : 23/03/2026 11:26 UTC Impacted Service(s) : IAM authentication is currently not functionnal on Graylog / OSD / API Customers Impact : Some customers may have experienced difficulties accessing logs via Graylog/OSD/API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure. We thank you for your understanding and patience throughout this incident.

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