Public Cloud incident
[GRA5/7/9/11][Compute - Instance] - Instances incident notification
Resolved after 28 minutes, affecting GRA5 and GRA7 and 1 more, on April 20, 2026.
We are pleased to inform you that the incident affecting our Compute - Instance in GRA has been resolved. Start time : 20/04/2026 12:27 UTC End time : 20/04/2026 12:34 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.
Affected components
Update timeline
- investigating Apr 20, 2026, 12:39 PM UTC
We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in the Graveline region. Here are some supplementary details : Start time : 20/04/2026 11:27 UTC Impacted Service(s) : Some instances in the Graveline region are unreachable. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- resolved Apr 20, 2026, 01:07 PM UTC
We are pleased to inform you that the incident affecting our Compute - Instance in GRA has been resolved. Start time : 20/04/2026 12:27 UTC End time : 20/04/2026 12:34 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.
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